Privacy Policy

Last Updated: June 9, 2025

1. Introduction

Remodeler Connect ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone, address)
  • Business information (company name, license numbers, insurance details)
  • Financial information (for payment processing)
  • Project details and preferences
  • Communication records

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

Third-Party Information

  • Information from advertising platforms
  • Public records and business databases
  • References and reviews from other sources

3. How We Use Your Information

We use your information to:

  • Provide our lead generation services
  • Connect contractors with qualified homeowners
  • Process payments and manage accounts
  • Improve our services and website functionality
  • Send service-related communications
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We may share your information with:

  • Contractors and Homeowners: To facilitate connections and appointments
  • Service Providers: Third-party companies that help us operate our business
  • Payment Processors: To handle financial transactions
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Provide personalized content
  • Improve user experience

You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing of your information
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located and our business operates.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: info@remodelerconnect.com
  • Phone: [your-phone-number]
  • Address: [your-business-address]

For California residents, you may also contact us to exercise your CCPA rights.

By using Remodeler Connect, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.

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